Refund policy

Sukham Home replaces or refunds anything that arrives damaged or is not what you ordered. Questions about this policy can be sent through our Contact page.

Returns and refunds

7-day return window

If your order arrives damaged, defective, or different from what you ordered, tell us within 7 days of delivery and we'll arrange a replacement or a refund.

How to raise a return

• Contact us through the Contact page with your order number.
• Share clear photos of the item and the packaging. An unboxing video helps us resolve damage claims fastest.
• Keep the item unused and in its original packaging until the return is approved.

Refunds

• Prepaid orders are refunded to the original payment method within 5–7 business days of approval.
• Cash on Delivery orders are refunded by bank transfer or UPI — we'll ask for your details when the return is approved.

What we can't accept

Items that have been used, washed, or damaged after delivery, and returns raised after the 7-day window. Change-of-mind returns are not available on Cash on Delivery orders, but you can always refuse the parcel at the door.